Privacy Policy

Effective date: 22.08.2025

Welcome to the City++ website. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, and it outlines your rights under the EU General Data Protection Regulation (GDPR). This Privacy Policy also takes into account the provisions of the German Federal Data Protection Act (BDSG) where applicable.

Data Collection and Use

When you access our website, certain information is collected automatically. This includes technical data such as your IP address, the type of browser you use, and your operating system. This information helps us ensure that our website functions properly, remains secure and stable, and can be optimized for a smooth user experience. The data collected automatically does not allow us to identify you personally and is only used for website operation and system monitoring purposes.

In addition to automatic data collection, we may gather information that you voluntarily provide. This occurs, for example, when you contact us via email, subscribe to updates, or participate in future projects. The information you provide may include your name, email address, and any additional details you choose to share. We process this information only to respond to your inquiries, manage communications, or facilitate participation in projects, and we do not use it for unrelated purposes.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and to maintain core functionality. Technically necessary cookies allow the website to recognize your browser across pages and to preserve session integrity. In addition, we use IONOS WebAnalytics to collect anonymized statistical data on website usage. All analytics data collected via cookies or WebAnalytics is anonymous and cannot be used to identify you personally. This information helps us better understand user behavior, evaluate content effectiveness, and improve overall site functionality. No personal data beyond what you voluntarily provide is collected through these cookies, and you can manage or disable cookies at any time through your browser settings.

Script Libraries

To present our content consistently and attractively across different browsers, we use script libraries such as Google Webfonts. These services may involve transferring your IP address to the external provider in order to download the necessary font files for correct website display. No further personal data is collected through these libraries. The legal basis for this processing is your consent, which you may withdraw at any time.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal obligations. Automatically collected technical data is generally retained for the duration of the session, except in cases where security monitoring or troubleshooting requires temporary extended storage. Voluntarily provided information, such as emails sent to us, is stored only for the period necessary to address your request or inquiry, after which it is deleted in accordance with our retention policy. In the event that a contractual relationship is established, we comply with statutory retention periods under German commercial and tax law.

Data Protection Rights

Under the EU General Data Protection Regulation (GDPR) and, additionally, the German Federal Data Protection Act (BDSG), you have various rights regarding your personal data. These include the right to access your data, correct any inaccuracies, request deletion, restrict processing, object to processing based on legitimate interests, and, where applicable, to data portability. If you have given consent for specific processing activities, you may withdraw it at any time with future effect, without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, misuse, or loss. These measures include, among others, encryption technologies such as SSL for secure data transmission and secure handling of all personal data collected via the website.

Website Hosting and Service Providers

Our website is hosted by IONOS, a provider that adheres to strict data protection and security standards. In addition, we use IONOS WebAnalytics to collect anonymous statistical information to optimize the website. All technical service providers involved in the operation and maintenance of our website act as processors on our behalf and are contractually obligated to process data in compliance with the requirements of the GDPR and the German Federal Data Protection Act (BDSG). The legal basis for engaging these hosting and maintenance service providers is a data processing agreement in accordance with Article 28 GDPR.

Contact and Responsible Party

If you have any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at City++ e.V., email: info@cityplusplus.org. City++ e.V. is the responsible party within the meaning of the GDPR and the German Federal Data Protection Act (BDSG) for all data processing carried out via this website.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our data protection practices, legal requirements, or website functionality. Any updates will be posted on this page with the date of the latest revision, and we encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.